Terms & Conditions
Effective Date: June 2026
Welcome to RBN Furniture. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms & Conditions.
1. Business Information
Business Name: RBN Furniture
Business Type: Proprietorship Firm
Proprietor: Ram Bilas Gupta
Business Address: B-17 Basement, Timber Market, Kirti Nagar, New Delhi - 110015, India
Email: support@rbnfurniture.com
Phone: +91 9318406682
2. Acceptance of Terms
By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
3. Products and Services
RBN Furniture offers furniture and home furnishing products through its online platform.
We reserve the right to:
- Modify product specifications without prior notice.
- Discontinue products at any time.
- Limit quantities available for purchase.
- Refuse service or orders at our discretion.
4. Pricing and Payments
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Payments must be made through approved payment methods available on the website.
- Orders will be processed only after successful payment confirmation.
5. Order Confirmation
After placing an order, customers will receive an order confirmation.
Receipt of an order confirmation does not guarantee acceptance of the order. RBN Furniture reserves the right to cancel or refuse any order due to:
- Product unavailability.
- Pricing errors.
- Payment issues.
- Suspected fraudulent transactions.
6. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on location and logistics conditions.
- Delays caused by courier partners, weather conditions, strikes, natural disasters, or other circumstances beyond our control shall not result in liability.
- Customers must provide accurate shipping information.
7. Product Images and Descriptions
We strive to ensure that product images and descriptions are accurate.
However:
- Actual product color may vary due to screen settings.
- Wood grain, texture, polish, and finish may naturally vary.
- Dimensions may have minor manufacturing tolerances.
Such variations shall not be considered defects.
8. Customer Responsibilities
Customers agree:
- To provide accurate information while placing orders.
- Not to misuse the website.
- Not to engage in fraudulent activities.
- Not to interfere with website functionality.
9. Returns and Refunds
Returns, replacements, and refunds shall be governed by our separate Return Policy and Refund Policy available on the website.
10. Intellectual Property
All content available on this website, including:
- Logos
- Images
- Product descriptions
- Designs
- Text
- Graphics
are the property of RBN Furniture and may not be copied, reproduced, or distributed without written permission.
11. Limitation of Liability
RBN Furniture shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Delays in delivery caused by third parties.
- Customer misuse of products.
Our maximum liability shall not exceed the amount paid by the customer for the product.
12. Cancellation Policy
Before Dispatch
Orders may be cancelled before dispatch and eligible refunds will be processed accordingly.
After Dispatch
Orders cannot be cancelled once shipped from our warehouse.
13. Warranty
Any warranty applicable to a product will be specifically mentioned on the product page.
Unless expressly stated, products are sold without additional warranties beyond those required by applicable law.
14. Force Majeure
RBN Furniture shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including:
- Natural disasters
- Floods
- Fires
- Pandemic situations
- Government restrictions
- Transportation disruptions
15. Privacy
Customer information collected through the website shall be handled in accordance with our Privacy Policy.
16. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in New Delhi, Delhi, India.
17. Changes to Terms
RBN Furniture reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this website and become effective immediately upon posting.
18. Contact Us
For any questions regarding these Terms & Conditions, please contact:
RBN Furniture
B-17 Basement, Timber Market, Kirti Nagar, New Delhi - 110015
Email: rbnfurnitures@gmail.com
Phone: +91 9318406682
