Effective Date: June 2026

At RBN Furniture, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information from customers:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address
• PIN Code
• City and State

Order Information

• Product Details
• Order History
• Payment Information
• Transaction Details

Technical Information

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Data

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling orders
• Delivering products and services
• Providing customer support
• Sending order updates and notifications
• Improving website performance and user experience
• Detecting and preventing fraud or unauthorized activities
• Complying with legal and regulatory requirements

3. Payment Information

All payments made through our website are processed through secure third-party payment service providers.

RBN Furniture does not store or have access to your complete debit card, credit card, net banking, UPI, or other sensitive payment credentials.

4. Sharing of Information

We do not sell, rent, or trade customer information to third parties.

Information may be shared only with:

• Delivery and logistics partners
• Payment gateway providers
• Government authorities when required by law
• Service providers assisting in website operations

Such parties are authorized to use the information only for the purpose of providing services on our behalf.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Enhance user experience

Users may choose to disable cookies through their browser settings, although some website features may not function properly.

6. Data Security

We implement reasonable technical and organizational security measures to protect customer information against:

• Unauthorized access
• Disclosure
• Alteration
• Misuse
• Loss of data

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain customer information only for as long as necessary to:

• Fulfill business purposes
• Complete transactions
• Comply with legal obligations
• Resolve disputes and enforce agreements

8. Customer Rights

Customers may request:

• Access to their personal information
• Correction of inaccurate information
• Deletion of personal information where legally permissible
• Withdrawal of consent for marketing communications

Requests may be submitted through the contact details provided below.

9. Third-Party Links

Our website may contain links to third-party websites.

RBN Furniture is not responsible for the privacy practices, content, or policies of external websites. Users should review the privacy policies of such websites before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

RBN Furniture reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

RBN Furniture
Proprietor: Ram Bilas Gupta
Address: B-17 Basement, Timber Market, Kirti Nagar, New Delhi – 110015, India
Phone: +91 9318406682
Email: rbnfurnitures@gmail.com